Frequently Asked Questions
Why do I have to apply online?
Online applications have many advantages: Firstly, our application assistant will guide you through each step to ensure we receive all the information we need. Secondly, you can always check the current status of your application. And thirdly, we can process online applications submitted via the MEYER Group careers portal much faster than applications that reach us by post or email. This means you will also get a quicker response.
How does an online application work?
Submitting an online application via the MEYER Group careers portal is not so difficult. You just have to take the following steps:
- You will find all current job offers in our list of vacancies.
- Once you have found the right job offer, click on “Apply Now” in the advertisement.
- This will open a window, where you will be prompted to sign in with your log-in details. If you are not registered with us, please select “Register”.
- Please provide all the requested information on the registration page and click “Register”.
- Our application assistant will then guide you through the next steps. You can add further application documents (e.g. cover letter, CV) on the “Attachments” page.
- Once you have entered all the information, please click “Submit Application”. Now you just have to decide whether you would like to be added to our candidate pool. If so, we will save your data for the future.
- As soon as you click on the “Submit” button, your online application will be sent to us. We will send a quick confirmation of receipt to your email address before processing your application.
What documents should be included in my application?
The more detailed your application documents are, the faster we will be able to get an impression of you. The personal data in your profile should always be up to date, and your application should include a cover letter, CV and certificates.
In which format and file size can I upload my documents?
You can include your application documents as attachments; the following file types are accepted: MS Word, MS PowerPoint, MS Excel, OpenOffice/LibreOffice Writer (.odt), PDF, JPG, PNG, BMP. The maximum file size is 5 MB.
Can I add as many attachments as I like to my application (e.g. CV, certificates)?
You can upload a maximum of ten individual files. Please note the maximum individual file size of 5 MB. The combined size of all uploaded attachments must not exceed 50 MB.
How much time will I need for my application?
It does not take long to submit an application via our careers portal. Your documents should be well prepared and complete before starting your application. You will then need five to ten minutes for your application.
Do I have to complete my application in one session?
You can pause the application process at any time and carry on later. Once you have registered, the system will always save your progress. If you have paused the process and wish to resume your application, simply use your log-in details to sign in to the “Careers Portal” again and select “Applications” from the main menu. You will then see an overview of your applications and their current status. Applications marked as a “Draft” can be edited. Your application will only be sent to us when you click “Submit” on the last page of the application assistant (“Submit Application”). If your application has the status “Processing”, you can review or withdraw it.
How do I communicate with the MEYER Group?
During the application process, we will mainly communicate via email. All emails you have received from us can be viewed in the careers portal at any time. You can do this by using your log-in details to sign in to the “Careers Portal” site and selecting “Messages” from the main menu. If we have any further questions, we may also get in touch by phone. If you are hired by us, you will obviously receive your contractual documents by post.
I have not received confirmation of registration. What should I do?
The MEYER careers portal dispatches emails within a few minutes. If you have not received confirmation of registration, however, please check whether your inbox has enough free space or whether the email has accidentally ended up in your spam folder.
Can I apply for more than one position?
If you are interested in more than one job offer and feel qualified for the positions, you can submit a separate application for each individual vacancy. Once you have submitted your first application, your data will be stored and you will only have to check whether your profile is correct. You can do this by using your log-in details to sign in to the “Careers Portal” site and selecting “Applications” from the main menu. You will then see your applications and their current status.
I have received a rejection letter. Does this also apply to my other applications?
We process each application separately. If you have applied for more than one position, you will therefore receive separate confirmations of receipt, letters of invitation and rejections. In other words, a rejection letter will only ever concern one specific application and will not affect any other open applications.
Can I edit my application after submission?
Once you have clicked “Submit” on the last page of the application assistant (“Submit Application”), you will not be able to continue editing your application. Your data will have already been sent to us. However, you can change your communication data by selecting “My Profile” from the main menu.
Can I withdraw my application?
If you are no longer interested in a position, you can withdraw your application in the careers portal. You can do this by using your log-in details to sign in to the “Careers Portal” site and selecting “Applications” from the main menu. You will then see an overview of your applications and their current status. Applications marked as a “Draft” can be deleted. If your application has the status “Processing”, you can withdraw it. We will then confirm your cancellation and no longer consider your application.
What should I do if I forget my password or cannot log in?
If you are having trouble logging in, please use the “Forgotten My Password” function. You can do this by opening the “Careers Portal” site, going to the “Sign In” area and selecting “Forgotten My Password”. On the next page, please enter your username and/or email address and click on “Request Password”. The careers portal will then send you a new password, which you can use to sign in to your profile. This password will be automatically generated and must be changed when you sign in for the first time.
Can I submit a spontaneous application?
Our vacancies are always advertised in our “Careers Portal”, which means we are sadly unable to consider unsolicited applications. Even if there are currently no suitable vacancies in our careers portal, you can still register with us. You will be able to configure and update your profile, create favourites and discover new jobs.
Can I get email alerts for new vacancies?
If you would like to regularly find out about new vacancies posted on our careers portal, you can use our job alerts. You can do this by using your log-in details to sign in to the “Careers Portal” site and selecting “Job Offers” from the main menu. Use the filter to set the relevant criteria, then select “Save as Job Alert”.
You can now give your job alert a name and choose how often you want to be notified. You can create several job alerts with different names, view your saved job alerts and delete any that are no longer needed. If you select the box where it says “Send me an email notification”, the MEYER careers portal will send an email whenever there are new jobs that match your chosen filters.
How can I deactivate job alerts?
You can deactivate or fully delete your saved job alerts. You can do this by using your log-in details to sign in to the “Careers Portal” site and selecting “Job Alerts” from the main menu. You will then see an overview of your saved job alerts. If you just want to deactivate a job alert, please set the status to “Inactive” at the end of the row. If you would like to delete a job alert, please highlight it and select “Delete”.
Who can I contact if I have questions about vacancies or my application?
Who should I contact if I have technical issues?
Can I delete my profile?
Yes, you can. Use your log-in details to sign in to the “Careers Portal” site and select “Delete Profile” from the main menu.
In any case, your profile will be automatically deleted six months after your last log-in, provided all application procedures are complete. We will inform you in good time, so that you can sign in again to prevent the automatic deletion of your account.
How does the MEYER Group ensure data protection?
How long will my data be stored?
Your data will be stored for six months. If you do not sign in to your profile at least once during this period, we will be authorised and obliged to delete your data, provided all application procedures are complete.
Who can access my data?
Your data can only be accessed by employees of the MEYER Group who are involved in the recruitment process. Your data will never be provided to our contractors or third parties.